Customer Reviews for Nucar Mazda New Castle, DE

Finding the right car at the right price, is often a challenge. Finding the right dealer to do business with, well that too can be as much of a challenge.

At Nucar Mazda in New Castle, DE, customer satisfaction is our top priority. Our knowledgeable sales and service teams raise the customer care bar to the highest level. If you have never purchased or had your car serviced here at Nucar Mazda, allow us the opportunity to earn your business.


I want to thank Chris Strader and Don Griffith for their outstanding customer service and support during and AFTER the sale on our purchase of our CX-9. They turned what could have been a bad situation into an exceptional one. I look forward to doing business with you again!
Billy Pantaleo   Mazda   CX-9

Steve was extremely helpful and friendly. He answered all of our questions and maintained dignity while following up on the sale. Many dealers are so pushy and overbearing it makes buying a new car a hassle. He made me feel like when, what and how was my choice while still showing he was excited about the sale. I did most communicating through email, yet still felt like I knew him personally.
tbumpers   Mazda  

Mazda section is great! Not sure about the other sections of the dealership, but the Mazda section is top notch. The salesmen were great, no pressure, and I got a fair price for the car I wanted. At the time, I was moving back from overseas and was dealing with some registration issues. The staff there was extremely helpful in walking me through the process and did everything they could to help. On the service side, I've been doing scheduled maintenance there, and compared to some other dealerships I've dealt with while moving around, I have to say their maintenance is very good. They explain things well and don't try to scam you. I bought my car there in April '06, the maintenance has always been fantastic.
J   Mazda  

This was the best experience I have ever had with a car dealership, and I have bought here before but "Q" WAS THE BEST SALESMAN EVER and I will HIGHLY recommend him to all of my Amtrak family and my friends!! Thank you Q and NuCar Connection!
Ms L. Bishop 2008  GMC   Envoy

I came down from Lancaster PA, to check out a Honda Element I saw online. My time at Nucar was positive from the start. Jay Mikesell, the sales person was warm and friendly. I felt he really wanted to find a way to make it possible for me to own the Honda Element. The person in finance was great also. Once again there was no pressure to add things to the deal. I would definitely recommend Nucar to my friends. Honest and friendly...can't beat that at a car dealership!!!
Marilyn B   Honda   Element

I was in a bind my car would not start and i called 3 other local dealers and they all said i needed an appointment when i called Nucar the gentleman said no problem i can help you so i had it towed there and they fixed it the same day. i just want to say thank you Nucar!
anonymous   service  

Nicola Hanberry had a unique way of thanking Mazda Sevice for her experience here, she brought Mazda Service the best Mazda cake we've ever seen and boy did it taste wonderful!!! Check out the picture on our Mazda facebook page!http://www.facebook.com/#!/pages/Nucar-Mazda/301482430583
Nicola Hanberry 2011  Mazda   Mazda 3
DEALER INFORMATION
Nucar Mazda
172 N. Dupont Highway
New Castle, DE 19720
Phone: (888) 219-2317

Driving Directions & Map

Sales Hours
Mon: 9:00a - 9:00p
Tues: 9:00a - 9:00p
Wed: 9:00a - 9:00p
Thurs: 9:00a - 9:00p
Fri: 9:00a - 6:00p
Sat: 9:00a - 6:00p
Sun: Closed
Service Hours
Mon: 7:00a - 6:00p
Tues: 7:00a - 6:00p
Wed: 7:00a - 6:00p
Thurs: 7:00a - 6:00p
Fri: 7:00a - 6:00p
Sat: 8:00a - 2:00p
Sun: Closed